About TEA Wellbeing Systems For Schools For Parents For Counsellors Contact Log inGet in Touch
← Back to Journal
Online Safety February 2025

Online Safety and Children's Mental Health

The internet is a vital part of children's lives — but it also brings risks to their wellbeing that parents and schools are still learning to navigate. Here is a balanced, practical guide.

Young person using a smartphone

Let us be honest from the outset: the internet is not going anywhere, and most children's online experiences are positive — connection, creativity, learning, laughter. The goal is not to restrict access, but to make sure children feel equipped to navigate the difficulties that also exist online, and to make sure the adults around them know what to look for when things go wrong.

How Social Media Affects Self-Esteem and Sleep

Research consistently links heavy social media use in adolescents to lower self-esteem, increased anxiety, and poorer sleep quality. The mechanisms are fairly well understood: curated highlight reels create unrealistic comparisons; the dopamine loop of likes and comments trains the brain to seek external validation; and the blue light emitted by screens, combined with stimulating content, disrupts melatonin production and delays sleep onset.

None of this means social media is harmful in itself. A teenager with a strong sense of identity, good adult relationships, and healthy offline activities can navigate these pressures relatively well. The concern arises when social media becomes the primary source of self-worth — and for some young people, particularly those already struggling, it can.

Cyberbullying: What the Warning Signs Look Like

Cyberbullying is distinct from playground bullying in one important way: it follows children home. There is no escape at the end of the school day. It can happen at any hour, and it often involves an audience — screenshots shared around a class group, a cruel comment racking up reactions.

Warning signs that a child may be experiencing cyberbullying include: becoming upset or withdrawn after using their phone or device; being reluctant to discuss what they do online; unexpectedly stopping the use of an app or platform they previously enjoyed; changes in mood, sleep or appetite; and avoiding school. If you notice these signs, approach the conversation with curiosity rather than alarm. "I've noticed you seem different after you use your phone. Is everything OK online?" creates an opening without pressure.

What Parents Can Do

The most protective thing you can do as a parent is cultivate an ongoing, low-pressure conversation about online life — long before anything goes wrong. Ask your child about the apps they use, the people they talk to, what they enjoy. Show genuine interest rather than concern. This means that if something does go wrong, they are more likely to come to you.

Screen-time limits can be helpful, particularly around bedtime (phones out of bedrooms is one of the most evidence-backed recommendations for teenage sleep), but they work best when explained and agreed upon rather than imposed. Surveillance apps and constant monitoring, by contrast, can damage trust and push behaviour underground. The aim is a relationship where your child wants to tell you things.

How Schools Can Help

Schools play a vital role in building digital resilience — the capacity to navigate online challenges with confidence. This means embedding online safety into PSHE not as a one-off assembly, but as an ongoing conversation that develops alongside children's actual digital lives. It also means having clear, accessible reporting systems for cyberbullying, and ensuring that staff know how to respond sensitively when a child discloses an online difficulty.

Counsellors embedded in schools are particularly well placed here. Young people often find it easier to discuss online experiences with a trusted adult who is neither a parent nor a teacher — someone with professional boundaries and a genuinely non-judgmental approach.

Balancing Digital Life

The framing that serves children best is balance, not restriction. Alongside screen time, children need physical activity, face-to-face social connection, creative play, and unstructured time. When these are present, the risks of online life are significantly reduced. Technology is a tool — what matters most is the wellbeing of the person holding it.

🍵 Ready to get support?

Tea of Therapy matches children with specialist counsellors within 48 hours.

Get support for your child →